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Systems Analyst IT Support Technical Support IT Business Analyst

Production Support & Incident Analyst

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: American Integrity Insurance Company
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Systems Analyst, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading homeowners insurance provider in Tampa is seeking a Production Support Analyst to manage application support tickets and production incidents. This role acts as a liaison between business users and the IT development team, ensuring system stability and timely resolution of issues. The ideal candidate should have a Bachelor's degree and 2-4 years of experience in technical support roles, preferably in the insurance sector.

Skills in SQL, incident management, and API integrations are essential. This position operates on-site with regular business hours.
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