Technology Manager, Enterprise Infrastructure

Coke Florida is searching for an Enterprise IT Infrastructure Manager based out of our Tampa HQ area office, working, Monday - Friday.

The Enterprise Infrastructure Manager is responsible for leading, managing, and continuously improving the technology infrastructure that supports a large, multi-site bottling and distribution operation of approximately 5,500 employees across the state of Florida. This role combines technical depth with people leadership, ensuring the reliability, scalability, and security of core infrastructure services, networks, and platforms that are critical to manufacturing, distribution, and corporate functions.

The manager will oversee a team of technical professionals and serve as an escalation point for complex infrastructure issues spanning cloud, on-premises, and network environments.

The ideal candidate has at least 7 years of progressive, hands-on infrastructure experience and a minimum of 3 years managing technical staff in a complex, multi-site enterprise setting. The Enterprise Infrastructure Manager must be comfortable working in a hybrid environment with a strong onsite presence in the Tampa headquarters and periodic travel to bottling and distribution centers throughout Florida.

• Lead the planning, design, implementation, and lifecycle management of enterprise infrastructure, including servers, storage, networking, collaboration platforms, and core IT services across all Florida sites.
• Develop and maintain infrastructure roadmaps that align with business priorities, cybersecurity requirements, operational technology needs, and documentation.
• Define and enforce infrastructure standards, patterns, and reference architectures to ensure consistency, scalability, and maintainability across bottling plants, warehouses, and corporate offices.
• Partner with senior IT and business leaders to translate operational requirements (production uptime, plant connectivity, remote sites, etc.) into robust infrastructure solutions.

• Manage, coach, and develop a team of infrastructure engineers and administrators, providing clear direction, performance feedback, and professional growth opportunities.
• Assign work, set priorities, and oversee execution of projects and operational tasks to ensure adherence to SLAs, quality standards, and security policies.
• Foster a culture of ownership, accountability, documentation discipline, and continuous improvement within the infrastructure team.
• Coordinate with other IT functions (Cybersecurity, OT, Applications, Service Desk) to ensure cohesive end-to-end service delivery and effective incident response.

• Oversee daily operations of enterprise infrastructure, including on-premises data centers, virtualized environments, cloud services, and core network and security components.
• Establish and monitor key performance indicators (uptime, capacity utilization, incident resolution times, backup success rates, etc.) to maintain high availability and performance of critical systems.
• Serve as the final escalation point for complex infrastructure incidents, coordinating technical resources and communicating status to stakeholders during major incidents.
• Ensure robust backup, disaster recovery, and business continuity capabilities are designed, tested, and maintained for all critical systems supporting production and distribution.

• Oversee administration and optimization of Microsoft 365 / Office 365 services including Exchange Online, SharePoint Online, One Drive, Teams, and related security/compliance features.
• Manage licensing models, allocations, and renewals for Microsoft 365, ensuring cost-effective use of licenses and alignment with organizational roles and usage patterns.
• Work with security and compliance teams to ensure that M365 configuration supports data protection, retention, eDiscovery, and regulatory requirements.
• Provide Tier3 escalation support for complex Microsoft 365 issues, including identity integration, conditional access, and advanced collaboration scenarios.

• Oversee the design, deployment, and support of LAN, WAN, wireless, and remote connectivity across all corporate offices, bottling plants, distribution centers, and remote facilities.
• Ensure stable and secure operation of Cisco network infrastructure, including switches, routers, wireless controllers/access points, VPN, and firewall integrations.
• Ensure stable operations of our conference room collaboration technology (Cisco)
• Collaborate with network engineers to optimize network performance, redundancy, QoS for voice and video, and segmentation to support OT, production lines, and corporate traffic.
• Serve as an escalation point for complex network incidents and changes, particularly those affecting production facilities or critical business operations.