Senior Quality Assurance Analyst

Overview

The Mission Starts Here. The Inc Lab  engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success. We are where innovation meets purpose; and where your career can meet purpose as well.

Quality Ownership & Execution

• Own QA activities for assigned features, components, or releases.
• Define test scope, depth, and coverage to meet quality standards.
• Ensure functional, regression, integration, performance, and exploratory testing are completed effectively.
• Identify and communicate quality risks early.
• Serve as QA subject-matter expert for assigned projects.

Test Planning & Delivery

• Design, develop, and maintain test cases, scripts, and test data.
• Execute manual and automated tests across frontend, backend, API, and data layers.
• Set up and maintain test environments aligned with fielded client environments.
• Review test results, assess release readiness, and ensure completion of testing cycles.
• Log, track, verify, and close defects through resolution.
• Support build packaging, validation, and release deployment.

Technical Contribution

• Perform hands-on testing and validation.
• Develop and maintain automated or semi-automated tests where appropriate.
• Contribute tests to CI/CD pipelines and maintain test reliability.
• Support configuration, API, and data validation as needed.

Collaboration & Client Support

• Partner closely with developers, Dev Ops, delivery leads, and product managers.
• Collaborate with clients during testing events and defect investigations.
• Support on-site or remote testing activities as required.

Process & Continuous Improvement

• Contribute to QA process improvements, documentation, and standards.
• Identify inefficiencies in testing workflows and propose improvements.
• Support adoption of test management tools and automation practices.
• Lead by example in testing discipline and defect management.

Mentorship & Leadership

• Provide mentorship to QA I and QA II team members.
• Support onboarding and training of new QA hires.
• Lead or coordinate QA activities on projects as needed.
• Travel up to 20%.

Capabilities that will enable your success

• Bachelor's degree or equivalent experience.
• 4-6 years of experience in software quality assurance.
• Strong understanding of QA methodologies, Agile practices, and SDLC.
• Experience with test planning, test execution, and validation activities.
• Experience testing frontend and backend systems.
• Proficiency with defect tracking and test management tools (e.g., Jira).
• Familiarity with automated testing tools (e.g., Selenium, Cypress, Playwright).
• Familiarity with CI/CD environments.
• Strong analytical, communication, and collaboration skills.

Preferred Qualifications

• Active Secret Security Clearance.
• Master's degree or equivalent experience.
• Experience supporting DoD or regulated programs.
• Prior Senior or Lead QA experience.
• Experience in defense, aerospace, or other regulated environments.
• Familiarity with Zephyr, QMetry, or similar test management tools.
• Experience with API testing, SQL, or cloud-based systems.
• Interest in expanding automation coverage and QA maturity.

• Applicants must be a U.S. Citizen and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is preferred

At The Inc Lab  we recognize that innovation thrives when employees are provided with ample support and resources. Our benefits packages reflect that:

• Hybrid and flexible work schedules
• Professional development programs
• Training and certification reimbursement
• Extended and floating holiday schedule
• Paid time off and Paid volunteer time
• Health and Wellness Benefits include options for Medical, Dental, and Vision insurance along with access to Wellness, Mental Health, and Employee Assistance Programs
• 100% Company Paid Benefits that include STD, LTD, and Basic Life insurance
• 401(k) Plan Options with employer matching
• Incentive bonuses for eligible clearances, performance, and employee referrals
• A company culture that values your individual strengths, career goals, and contributions to the team

Founded in 2015, The Inc Lab  ("TIL") is the first human-centered artificial intelligence (AI+X) lab. We engineer complex, integrated solutions that combine cutting-edge AI technologies with emerging systems-of-systems to solve some of the most difficult challenges in the defense and aerospace industries. Our work spans diverse technological landscapes, from rapid ideation and prototyping to deployment.

At TIL, we foster a culture of relentless optimism. No problem is too hard, no project is too big, and no challenge is too complex to tackle. This is possible due to the positive attitude of our teams. We approach every problem with a "yes" attitude and focus on results. Our motto, "demo or die," encompasses the idea that failure is not an option.

We do all of this with a work ethic rooted in kindness and professionalism. The positive attitude of our teams is only…