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IT Support Technical Support

Senior SaaS Tech Support Engineer – Networking & DNS

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Outsiders Fund
Full Time position
Listed on 2026-02-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A leading tech firm is seeking a self-driven Tier 2 Technical Support Engineer in Tampa, FL. The ideal candidate will provide exceptional support to customers, become an expert in the company's product, and possess strong competencies in networking and DNS. Responsibilities include responding to support tickets, educating customers, and liaising between customers and development teams. The role is full-time and in-person, and candidates must be authorized to work in the U.S. without sponsorship.
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Position Requirements
10+ Years work experience
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