Senior CX​/UX Designer; AI-First Innovation Tax & Accounting - Hybrid; CT​/ET R0053555

Overview

Senior CX/UX Designer (AI-First Innovation for Tax & Accounting) - Hybrid (CT/ET)

Design AI-powered experiences that transform tax and accounting workflows. As a Senior CX/UX Designer, you will create user-facing experiences that embed AI, machine learning, and automation into tax and accounting workflows, simplifying complex, compliance-heavy tasks while ensuring trust, transparency, and usability. You will move quickly from hypothesis to customer journeys using tools like Miro, Figma, and Builder.io.

You will collaborate with cross-functional teams to deliver intuitive, compliant, and scalable AI-driven experiences. The focus is on execution and delivery rather than defining enterprise-wide strategy.

• AI-powered features for tax/accounting users improve workflow efficiency and usability.

• Solutions meet regulatory compliance, data privacy, and accessibility standards.

• Prototypes and design systems accelerate delivery without compromising quality.

• User-Facing AI Integration: Design experiences that embed AI/ML/automation into tax and accounting workflows, including predictive UX and conversational interfaces.

• Domain-Centric Design: Create solutions tailored for compliance-heavy environments in North America.

• Execution Excellence: Deliver high-fidelity prototypes and design system components using advanced tools.

• Compliance & Trust: Ensure adherence to financial data privacy, security, and WCAG accessibility standards.

• Cross-Functional Collaboration: Work with engineers, data scientists, product managers, and compliance teams to bring designs to life.

• Continuous Improvement: Contribute to refining design practices and workflows through hands-on implementation.

• Proven experience designing AI-powered user experiences for enterprise applications.

• Familiarity with agentic workflows, automation principles, and ML concepts.

• Expertise in enterprise UX for regulated domains (tax/accounting experience preferred).

• Strong understanding of data privacy, compliance, and ethical AI.

• Advanced prototyping and design system integration skills.

• Experience facilitating design thinking workshops and JTBD mapping.

• Hands-on experience with AI design tools (e.g., Builder.io, Miro AI, Figma Make).

• Excellent collaboration and communication skills.

• Adoption of AI-driven features by tax/accounting professionals.

• Measurable improvements in user efficiency and trust.

• Compliance with financial regulations and WCAG 2.2 AA standards.

• High-quality prototypes delivered on time and aligned with product goals.

Hybrid:
Eight days a month we come together in the closest CT/ET office within 50 miles to connect with colleagues. You will report to the Manager, CX/UX Design, and work under the Director, CX/UX Design. This role is part of DXG | UX/CX COE - Wolters Kluwer DXG U.S., Inc. Please view the site office location directory for potential office preferences nationwide.

(No URL included in final)

Wolters Kluwer Digital eXperience Group (DXG) & Wolters Kluwer Tax & Accounting

Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

• Proven experience designing AI-powered user experiences for enterprise applications.

• Familiarity with agentic workflows, automation principles, and ML concepts.

• Expertise in enterprise UX for regulated domains (tax/accounting experience preferred).

• Strong understanding of data privacy, compliance, and ethical AI.

• Advanced prototyping and design system integration skills.

• Experience facilitating design thinking workshops and JTBD mapping.

• Hands-on experience with AI design tools (e.g., Builder.io, Miro AI, Figma Make).

• Excellent collaboration and communication skills.

$85,600.00 - $ USD. This role is eligible for Bonus.

Note: Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by skills, experience, and location. More details will be provided by the…