Application Engineer Ii

Summary

Application Engineer II

The Application Engineer II is responsible for maintaining and enhancing existing custom-built and lowcode applications across the enterprise. This hybrid role works independently to ensure stable day-to-day operation of key applications while contributing to the design and development of new and enhanced solutions. The engineer partners with vendors, internal stakeholders, and technical teams to troubleshoot issues, improve system performance, and implement moderate-complexity solutions using current cloud platforms and tools.

• Monitor and support a portfolio of custom and low-code applications to ensure high availability and performance.
• Investigate, triage, and resolve application issues reported by users or monitoring tools; perform root‑cause analysis and implement long‑term fixes.
• Collaborate with cloud and infrastructure teams and application developers for performance tuning, deployment issues, and systems monitoring.
• Maintain incident and change management records in accordance with ITSM standards.
• Participate in an on‑call support rotation for after‑hours or critical production issues.
• Provide deployment support to the development team for assigned applications. Familiarity with Jenkins, Git Actions, Azure Dev Ops a plus.
• Monitor application performance and identify areas for improvement.
• Implement solutions to enhance application scalability, reliability, and user experience.
• Function as liaison between delivery teams and PaaS and SaaS vendors for issue resolution, service escalations, and platform maintenance.
• Coordinate and validate vendor‑delivered changes, patches, and upgrades to ensure system integrity and business continuity.
• Maintain current knowledge of platform capabilities across supported releases.
• Develop new application features or entire applications of moderate complexity using cloud‑native technologies (e.g., AWS, Azure) and low‑code platforms (e.g., Pega, UiPath, Appian, Microsoft Power Platform).
• Enhance and refactor existing solutions to improve performance, usability, and maintainability.
• Write and maintain technical documentation including solution design, configurations, and deployment procedures.
• Collaborate with business analysts and stakeholders to gather and refine requirements, ensuring solutions align with business objectives.
• Working knowledge of emerging AI concepts, tools and capabilities available within current assigned application stacks and platforms.
• Maintain comprehensive documentation of application architectures, integration processes, and system configurations.
• Provide regular updates and reports to stakeholders on project progress and technical challenges.
• Translate documented user stories and requirements into small enhancements or new application features for assigned applications and projects.
• Interact with analysts, and product owners to refine requirements to ensure business needs are met.
• May provide technical training to end‑users.

• Bachelor’s Degree: field of study - Computer Science, Information Technology or a related field.
• Minimum of five (5) years’ experience developing enterprise level applications and systems.
• Proficiency developing solutions within common frameworks including .Net, Python, Java.
• Prior experience configuring, managing and supporting CI/CD pipelines and Dev Ops.
• Experience developing mobile solutions enabled solutions.
• Proficiency creating and supporting SQL and Oracle databases related to assigned applications.
• Experience with cloud architectures and deploying solutions at scale.
• Experience with microservices architecture, APIs, and containerization (e.g., Docker, Kubernetes, FHIR).
• Knowledge of one or more cloud platforms: AWS, Azure, Google.