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Senior Escalation Leader, Global
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-01-20
Listing for:
Divvy Cloud Corp.
Full Time
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading cybersecurity firm is seeking a Senior Escalation Manager in Tampa, Florida, to manage high-severity customer escalations effectively. The role involves overseeing the resolution of critical outages and communicating with executives to maintain and enhance customer relationships. Ideal candidates should have 5+ years of experience in customer-facing roles and possess strong leadership skills. The firm values multidimensional teams and encourages diverse backgrounds to apply.
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Position Requirements
10+ Years
work experience
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