Omnichannel Sales Enablement Delivery Manager Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Omnichannel Solutions, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Track and report status of client engagements, with a focus on managing pipeline
• Serve as the primary advocate for our payment solution, promoting its benefits and features to potential customers, sales partners, and internal teams.
• Develop and deliver compelling presentations, and demonstrations to showcase the product's capabilities and value.

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Retail payments experience with a focus on in-store payments

• Proficient knowledge of the product development life cycle, design, and data analytics
• Card Present and Card Not Present retail environment experience
• Cross functional stakeholder management
• Drive lead generation initiatives