Network Engineer - NE

Network Engineer - NE

Join to apply for the Network Engineer - NE role at Salvus TG now known as The Purple Guys, an Ntiva Company.

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider; we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

The Network Engineer role is a vital part of our Professional Services team. The ideal candidate is proactive, detail-oriented, and able to anticipate needs while delivering high-quality support across a broad range of technical responsibilities. This position requires strong professionalism, sound judgment, confidentiality, and the ability to communicate and execute with clarity and precision.

• This is an on-site position based in our Tampa, FL office
• Monday - Friday 8am-5pm EST; this role also includes participation in a rotating on-call schedule that includes weekends.

• Installation, configuration, and troubleshooting of local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks.
• Support network applications, routers, firewalls, VoIP, and wireless technologies.
• Participate in trouble ticket management and document all work performed.
• Create and maintain network diagrams as changes are made.
• Ability to receive, take ownership, document, and work on all levels of network-related tickets in the helpdesk system.
• Design, document, implement, monitor, and support TCP/IP local and wide-area networks using Cisco, Meraki, Unifi, Watchguard, and other industry‑standard equipment and practices.
• Work closely with the Service Desk as an escalation point for networking issues.
• Configure/Troubleshoot/Modify Cisco Catalyst, Cisco Meraki, Ubiquiti Unifi, and other various brands of network equipment.
• Ability to communicate technical information to non‑technical personnel.
• Communication with customers as required; keeping them informed of incident progress, notifying them of impending changes or agreed outages.
• Process improvement & automation.
• Must be innovative and possess the initiative to detect and resolve issues before they become critical.
• Perform other tasks and duties as assigned by Management.

• At least 3-5 years of Hands‑On Networking or Other Relevant experience.
• This role involves extended periods of sitting or standing and regular use of computers and office equipment.
• Keen ability to troubleshoot IT issues and dedication to follow an issue to resolution.
• A willingness and commitment to learn new things and grow new skill sets.
• Critical thinking and creative problem solving.
• Ability to efficiently multitask and independently complete projects and tasks.
• Outstanding communication skills – both written and verbal.
• Must be highly customer service focused.
• Extreme attention to detail, a passion for accuracy, and excellent organizational skills.
• Discretion and confidentiality when required.
• Self‑motivated with a positive attitude.
• Effectively handle deadline pressures and manage conflicting priorities.
• Excellent judgment and situational awareness.
• Network Hardware & Firmware Troubleshooting
  • Meraki, Unifi, Watchguard
• Network Software Support & Troubleshooting
• Network Functionality and Connectivity Knowledge and Troubleshooting
  • WAN
  • IPv4 Addressing
  • VLANs
  • DHCP / DNS
• (Preferred) Watchguard Firewall
• (Preferred) Cisco IOS
  • Out‑of‑the‑box setup
  • Configuration…