Quality Assurance Tester​/HP Nonstop - Technology III

Quality Assurance Tester/HP Nonstop - Technology Support III

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
• Strong background in HP Nonstop hardware and software platforms (Guardian/TACL, OSS)
• Extensive hands‑on expertise in developing/testing and maintaining applications using COBOL/SCOBOL, DDL, Enform, TAL procedure calls
• Deep knowledge of HPNS platform architecture, including database technologies such as Enscribe, SQL/MP, SQL/MX, SQLCI, and MXCI
• Proficiency in requestor/server communication via Pathway and experience with Nonstop utilities (FUP, KLIST, SCUP, TACL, TMF, RDF)
• Proven experience in designing, developing, testing and deploying AI‑driven solutions into HPNS enterprise applications
• Advanced understanding of agile methodologies, including CI/CD, application resiliency, and security, as applied to HPNS environments
• Demonstrated expertise in the testing, deployment, and support of large‑scale, high‑throughput, mission‑critical payments applications on HPNS
• Strong understanding of architecture and design across all systems, with awareness of industry‑wide technology trends and best practices

• Experience leveraging AI for process automation, software development lifecycle (SDLC), or enhancing application functionality within HPNS platforms
• Experience with one or more general purpose programming languages and/or automation scripting
• Working understanding of public cloud

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and…