ProdOps Engineer II; EC

Position Title

Production Operations Engineer II

Hybrid to Alexandria, VA

Must have a U.S. Secret Security Clearance at minimum; TS/SCI preferred.

Full Time

Research Innovations, Inc. (RII) is breaking through the big, slow, status quo with transformative technology that fundamentally changes and improves the world. We develop cutting‑edge software for all levels of the government and military. Using agile development practices and user‑centered design, we create innovative software solutions for complex real‑world problems.

In this role, you will maintain, troubleshoot, and configure large‑scale big data environments that leverage a wide range of open‑source and commercial technologies. You will perform system administration across development, test, and production environments supporting operations around the globe. The position also involves analyzing system, software, and user performance metrics, including capturing trends to drive improvements. Additionally, you will provide on‑call support during designated weeknights and weekends as part of a predefined schedule.

• Maintain and troubleshoot big data environments based on many open source and commercial products.
• System administration of development, test, and production systems at various locations across the globe.
• Implement and utilize monitoring, alerting, and response system capabilities.
• Analyze system, software, and user performance metrics to include trend capture.
• Implement and utilize production change and compliance management systems covering hardware life cycle, system updates, software and security patching, and technology roadmaps.
• Maintain a suite of standard operating procedures (SOPs) to support production operations appropriate to existing or anticipated failure modes that expertly document responses to system failure issues.
• Configure and maintain user account management interfaces and system supports including direct customer interface.
• Utilize security management capabilities and help ensure a secure and DoD compliant service and system architecture.
• Support the Dev Ops environment of cutting edge military and national defense related applications.
• Periodic planned, scheduled, and/or rotational on‑call system maintenance support outside of normal duty hours, as required.
• Keep up with trends in Dev Sec Ops  and SRE.
• Perform maintenance work on site one weekend per month.
• Provide on‑call support on some weeknights and weekends based on the predefined schedule.

• BS in Computer Science, equivalent degree, or previous work experience.
• 3+ years’ experience with Linux (CentOS or Red Hat or Ubuntu) system administration in a production environment.
• Conducted system performance and file integrity monitoring.
• Managed user issue identification, reporting, tracking and feedback functions.
• Escalated user issues based on trends or alerts.
• Conducted vulnerability scanning, mitigation, and reporting functions.
• Experience with cloud hosting environments (AWS, Azure, Google, etc).
• Experience with KVM or VMWare virtualization technologies.

• Scripting experience (Bash, Python, Ruby, GO, Rust).
• Experience with Docker and Kubernetes.
• Experience with big data infrastructure to include Hadoop, Accumulo, Elasticsearch, and Mongo
  
  DB.
• Understand web application infrastructures to include Wildfly, Apache HTTPD, NGINX and Spring cloud products.
• Experience with configuration of direct attached and storage area network units.
• Information security experience and certifications (NIDS, HIDS, Auditing, Incident Response).
• Supported plans for security and cyber attack mitigation.
• Experience with Agile methodologies, GIT and Atlassian products.
• Experience working in austere/deployed environments.
• Have worked with US DoD, UK MoD, or another military organization.

We also offer all employees comprehensive benefits including flexible work schedules, health insurance coverage, paid time off, 401(k) with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII.

Research Innovations, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.