Project Manager, Data Analyst, IT Business Analyst

Project Planning: Serve as Project Manager for initiatives where a detailed plan already exists, as well as in some scenarios where one is needed. This plan will need to incorporate and align with Agile Scrum Team resource availability, sprint planning, and business priority value, supporting the long-term product roadmap.

Stakeholder Communication: Coordinating with business stakeholders to confirm resolution timelines and business impact. Work with cross-functional IT teams to align as needed for end-to-end resolution testing.

Data Analysis: Using data from Service Now and JIRA, maintain a cross-reference to ensure IT teams are aware of business priorities, ETCs are set and aligned.

Stakeholder Coordination: Working with business stakeholders to ensure prompt UAT turnarounds to support efficient move to production where applicable.