Front Desk Coordinator- HR

Responsibilities

• Evaluates the nature and urgency of inquiries to provide first-tier resolutions, utilizing problem-solving and resourcefulness to address routine issues and coordinating with subject matter experts for complex matters.
• Demonstrates an understanding of the HR framework to accurately identify and engage the appropriate functional area, including employment, benefits, payroll, employee relations, and talent management, ensuring effective and timely follow-up.
• Responds to general inquiries related to office operations, including contact information, office hours, and basic account or status updates, while maintaining accuracy and professionalism.
• Supports HR operations by verifying employment eligibility documentation and completing Form I-9s as an authorized representative of the University, ensuring compliance with federal and institutional requirements.
• Supports review of soon-to-expire work authorizations, updating workforce authorization information and documentation within Oracle to maintain compliance and data integrity.
• Assists with document management activities, including scanning and indexing electronic records in App Enhancer, in coordination with Central Human Resources.
• Sorts and distributes correspondence, mail, and information to appropriate team members to support timely communication and operational flow.
• Manages the front desk area to ensure a professional, organized, and welcoming environment that reflects the values and service standards of the Office of Human Resources.

This position requires a high school diploma or equivalent, with at least three years of experience in an office or administrative support position.

Entry level

Full-time

Administrative

Higher Education

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws:

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.