HOUSEPERSON

Houseperson Role

Join to apply for the HOUSEPERSON role at Seminole Hard Rock Hotel & Casino Tampa

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award‑winning Zagat‑rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

US-FL-Tampa

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests.

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit  to see our full list of benefits!

How we look & appear to each guest provides an important impression of our Company. Non‑permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip.

Please note this list is not all‑inclusive, as well as exceptions to these rules may apply for certain departments.

The Houseperson is responsible for providing support to the guest room attendants and maintains par quantities of textiles, amenities, and cleaning supplies in designated areas so guests never have to request something that should be expected.

• Stocks central storage facility, work centers and guest room attendant’s carts with appropriate quantities of supplies. Conducts inventories as appropriate.
• Collects and inventories dirty linens removed from guest rooms and transports to designated area for delivery to laundry vendor. Receives and inventories cleaned linens from vendor.
• Maintains cleanliness in common/public areas of the hotel and assists with heavy cleaning in guest rooms as needed.
• Delivers special request items (pillows, refrigerators, roll‑away beds, etc.) to guest rooms as needed.
• Promotes positive guest relations at all times.
• Other duties as assigned.

• High School diploma/GED or equivalent required.
• Previous hotel cleaning experience is preferred.
• Must have Exceptional guest service skills.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.

• Duties and responsibilities are typically performed in a hotel setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino‑related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

The…