PM Supervisor - Che Vita - Hilton Tampa

Job Description – PM Supervisor – Che Vita – Hilton Tampa Downtown

HOT0 C795

Hilton Tampa Downtown
211 N. Tampa St., Tampa, FL 33602

A Restaurant Supervisor is responsible for assisting management in the direction and administration of the restaurant, delivering outstanding guest service and financial profitability.

• Supervise, support, schedule, assign daily work, inform and train team members on all restaurant activities and operations.
• Monitor, observe and evaluate team member performance.
• Support and assist team members in handling guest inquiries, requests, and resolving guest complaints.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Manage and monitor product quality, service and satisfaction trends; evaluate and address issues and make improvements accordingly.
• Assist in monitoring inventory and inventory control.

We look for the following values:

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Do the right thing, all the time.
• Leadership – Leaders in our industry and communities.
• Teamwork – Team players in everything we do.
• Ownership – Owners of our actions and decisions.
• Now – Operate with a sense of urgency and discipline.

Key attributes:

• Quality
• Productivity
• Dependability
• Customer focus
• Adaptability

Hilton is the leading global hospitality company, spanning luxury, full‑service hotels, resorts, extended‑stay suites and mid‑priced hotels. For nearly a century, we have offered travelers the finest accommodations, service, amenities and value. Our vision “to fill the earth with the light and warmth of hospitality” unites our team to create remarkable experiences.