Release Of Information Specialist Ii

• Schedule - Shift - Hours Full Time - Day Shift - M-F 8:30AM-5:00PM

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, Diversity Inc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace.

Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence.

Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

Summary

Position Highlights:

• The Specialist II receives, reviews and processes all incoming request for patient medical information in a timely and efficient manner.
• This position is responsible for answering requests received via telephone, e-mail or fax.
• This position is also responsible for explaining forms, processes and answering any questions from the customers (patients and other requesters as described above).
• This position analyzes each request and authorization confirming its compliance with all regulatory requirements as well as institutional policies.
• This position facilitates the completion of any medical records request while ensuring HIPPA rule compliance prior to release.
• Fills in as needed in all areas of HIM Operations including all locations (MBC, MCC, MIP & MKC).

The Ideal Candidate:

• The ideal candidate will have experience in a Health Information Mgm’t or Medical Records dept.

Responsibilities:

• Processing standard request for; patients, caregivers, Moffitt team members, and other health care providers. within specific turn around times identified in policies and procedures . This position facilities the completion of any medical records request while ensuring HIPPA rule compliance prior to release. All steps in the release of information process are conducted in a manner that ensures and promotes patients’ right to the privacy of their medical records and meets all Federal and State laws.
• All Medical Record request received via fax, email and mail must be accurately logged into the ROI system, Access HIM. This information must be entered correctly and efficiently within strict turn around times while following policies and procedures.
• Each request must be evaluated to determine it's type and process level. These requirements are defined in our policies and procedures. All request will be evaluated for accuracy and compliance with HIPPA, Federal and State law.
• Answering high volume of calls from patient's and other requesters using the AIDET model.
• Data entry skills necessary:
  Competent use of email, fax machines, scanners and copiers. Computer skills and knowledge with Windows, Microsoft Word, Excel and Outlook required.
• Must be able to multi-task and meet deadlines while shifting priorities.
• Demonstrate the ability to work within established procedures.
• Problem solving skills including the ability to define problems, collect data, interpret data, facts and draw conclusions.

Credentials and

Experience:

• High School Diploma/GED
• Minimum of two(2) years total experience in healthcare environment having direct interaction with patients and/or their families; with at least two (1) years of experience in Health Information Management/Medical Records.

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race,…