Case Manager

Case Manager – Phoenix House Florida

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• Advocates in the client's best interest.
• Conduct client intake, screening, assessment, orientation, and related reporting.
• Develop and implement case management plans for clients that address goals of obtaining stable housing, gainful employment, engagement in behavioral health recovery support, and linkage to ancillary services to support those goals.
• Develop transition and discharge plans with clients that include provisions for behavioral health disorders.
• Coach clients on engagement with treatment plans and self-help recovery services, individualized health and wellness goals, and self-responsibility.
• Facilitate life skills group with fidelity to evidence based practices.
• Prepare and maintain clinical records in accordance with policy and procedure.
• Interface positively with community partners.
• Participate in client case reviews and team meetings.
• Make referrals to appropriate resource agencies and document outcomes of referrals.
• Provide crisis intervention, when needed.
• Maintain client rights as defined by DCF.
• Maintain the highest standards in ethical conduct and confidentiality.
• Maintain clinical records in accordance with Agency standards.

• Bachelor's degree with major coursework in human services field.
• Minimum of 3 years relevant experience working with adults with substance abuse/mental health issues.
• Must have a clear understanding of the characteristics and problems associated with mental health diagnosis(es) or co-occurring mental health and substance abuse diagnosis.
• Knowledge of substance use disorders and the principles of recovery.
• Knowledge of Trauma Informed Care helpful.
• Strong crisis intervention skills required.
• Good written and verbal communication skills.
• Effective time management and organizational skills.
• Computer literate.
• Ability to work in a team setting.
• Ability to act as a positive role model.

• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Mid-Senior level

Full-time

Other

Hospitals and Health Care