Behavioral Health Tech

Title

Clinical Technician (BHT)

• Ensure Therapeutic Community (TC) program compliance through regular facility checks and monitoring the environment. Must remain visible to the community at all times.
• Maintain ongoing communication with the resident structure to determine the overall environment of the community, identify problems and possible solutions, and help coordinate the smooth transition of scheduled activities.
• Provide transportation to residents for scheduled and prior‑approved purposes, including medical appointments and employment activities, by driving Phoenix House vehicles as directed.
• Oversee morning meeting and evening wrap‑up, review meeting content in advance, and conduct or assist in encounter groups, seminars and workshops as directed.
• Perform opening and closing facility runs, and random runs throughout the day to ensure the facility is secure.
• Oversee and monitor house and dorm, inspecting for adherence to exacting cleanliness, order, and safety specifications, and oversee extracurricular activities.
• Hold residents accountable for inappropriate or negative behaviors and utilize effective confrontation techniques.
• Provide thorough written communication through documentation of daily activities.
• Ensure debriefing with staff at the beginning and end of each shift with the oncoming staff.
• Immediately communicate with direct supervisor or on‑duty facility leadership on incidents involving absconders, physical violence, suicidal threats, physical accidents involving staff or residents and extreme negative behavior.
• Perform property and body screens to identify alcohol and drugs, weapons, paraphernalia, or other inappropriate belongings on incoming prospects.
• Perform drug screens as directed.
• Review trip logs.
• Allow residents access to their medication.
• Ensure adherence to all Phoenix House rules, regulations, policies, and procedures.
• Adhere to quality assurance program goals and objectives.
• Participate in staff meetings and training exercises as directed.
• Represent Phoenix House in court, interagency meetings, and community affairs as directed.
• Demonstrate proficiency in Phoenix House’s electronic health record system (Welligent) within 30 days of employment.
• Other duties as assigned.

• Maintain a valid driver’s license.
• Maintain a clean driving record (free of traffic violations).
• Arrive on time to work and scheduled deliveries/transportation 95% of the time.
• Complete 100% of required trainings within specified time frames.
• Maintain medication errors less than 0.5% per patient days.
• Complete concurrent documentation; all notes completed on the same day of service.
• Client satisfaction rating of good and excellent 99% of the time.
• Zero seclusion and restraint events.
• 99% accuracy in E.H.R. when entering information.
• Complete Medical Technician Certification within 30 days.
• Complete apprenticeship program within the required timeframe and pass the exam to become a CBHT.

• Ability to work with a diverse criminal justice population.
• Excellent verbal and written communication, interpersonal relationship, and time‑management skills.
• Computer literacy with working knowledge of Microsoft Office and internet capabilities.
• Maintain a good working relationship with all coworkers and the public, using good judgment in recognizing scope of authority.
• Establish appropriate boundaries and professional relationships with all clients in treatment, including former clients served.
• Remain calm in stressful situations.
• Take a teamwork approach to the job, cooperating with others, offering help when needed, and considering larger organization or team goals.
• Operate general office equipment to complete job responsibilities.

• High School Diploma or equivalent.
• Experience working in a substance abuse treatment or mental health setting.
• Therapeutic Community experience preferred.

• Valid Florida driver’s license with no more than 4 points.
• CBHT:
  Certified Behavioral Health Technician.
• Medical Technician Certification.

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