Police Communication Specialist

Join to apply for the Police Communication Specialist role at University of South Florida
.

The primary purpose is to provide all communications for USF Police and Public Safety personnel in their day-to-day activities. This position must be staffed at all times, 24 hours a day, seven days a week.

• Monitor the field positions/activities of Law Enforcement Officers, Investigators, and non-sworn officers; dispatch officers in an efficient manner to emergency and service calls and coordinate other non-university emergency response services (Tampa Police Department, Tampa Fire Department).
• Input and transmit call information, check driver's licenses records, vehicle registrations, warrants, criminal histories, and missing person lists using a computer terminal.
• Monitor and dispatch Parking Services Specialist via radio and phone; verify vehicle information to determine whether to boot or unboots vehicles; enter boot information into Flex.
• Receive and dispatch all motorist assist calls to the field.
• Receive and dispatch reserved space dispute calls and dispatch as necessary.
• Operate/monitor at a high level of proficiency Hillsborough County's enhanced 9-1-1 emergency system, FCIC/NCIC computer system, the Blue Light emergency phone system, camera system software, card access system software and all other equipment in the Communications Center.
• Monitor and dispatch security officers to respond to card access calls, motorist assist calls, respond to emergency and non-emergency calls via radio and phone, and determine required response from law enforcement and/or security services.
• Receive open door requests from faculty and staff and dispatch as necessary.
• Assist with weekend calendar of events schedules and dispatch as needed.
• Coordinate patrollers as needed in emergency situations.
• Dispatch escort requests from various entities on campus.
• Monitor university alarm system and notify appropriate personnel upon activation.
• Review, evaluate and disseminate criminal activity/confidential information to those who have a need to know on a 24-hour basis and provide information/assistance to members of the public who visit the front desk of the University Police Department.
• Enter communications, routine calls, officer activity, and other pertinent non-criminal information into Computer Aided Dispatch for use in evaluating all law enforcement, parking enforcement, and security officers' field activities.
• Assist the Communication Supervisor in the field training of new dispatchers.
• Marginal Functions include: assist in running information for various sections of the agency for investigative purposes (Detectives, officers); monitor other agency and university department channels when necessary; monitor special events coordinated by other law enforcement agencies affecting university or department operation; provide budgetary input to supervisors for equipment purchases related to the Communications Center.

• MINIMUM: This position requires a high school diploma or equivalent, and one year of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Must pass the FCIC/NCIC certification course within 6 months and continuous maintenance of certification thereafter. This position also requires possession within six months of hire of a Department of Health 911 Telecommunications Certification and continuous maintenance of certification thereafter.
• FLSB
  1310 Equivalency: 4 years of directly relevant experience may be substituted for bachelor’s degree. 6 years of directly relevant experience may be substituted for master’s degree.
• PREFERRED: Possession of a current certification as a State of Florida 911 Public Safety Telecommunicator. Three or more years' experience working as a Public Safety Telecommunicator for a law enforcement or emergency operation; state certification on NCIC/FCIC computer system.

Working at USF:
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a…