Vice President - Data Risk Officer, Risk Appetite Planning, Metrics and Analysis - Risk; Hybrid

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies.

This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

• Support the design and implementation of enterprise operational risk management procedures and methodologies, including effective application within the businesses.
• Independently assess operational risks in the business to ensure it is within the acceptable risk appetite
• Collaborate with the business to understand its risk profile, assess operational risk exposure, integrate risk mitigation controls, and monitor adherence.
• Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense
• Provide regular reporting to senior management and stakeholders on the status of operational risks.
• Analyze data to identify trends or emerging risks and provide timely recommendations to mitigate risk exposure.
• Lead initiatives to improve operational risk management practices and enhance organizational resilience.
• Ensure operational risk management activities comply with internal policies, external regulations, and industry standards.
• Stay abreast of industry best practices and regulatory changes to assess its impact on operational risk management, and advise the business accordingly.
• Support the execution of remediation with timely and effective outcomes against regulatory expectations.

• Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
• Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
• Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
• Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
• Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda
• Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
• Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
• Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
• Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
• Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
• Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult
• Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
• Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi’s clients and the community.
• Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
• Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
• Empathetically listens and understands others’ positions before acting on…