Wealth Advisor Transitions Specialist

Wealth Advisor Transitions Specialist

Department:
Operations

Employment Type:

Full Time

Location:

Tampa, FL

Compensation: $75,000 - $100,000 / year

Concurrent’s Base Camp team is an elite, bicoastal team of talented and driven professionals who work together to achieve common goals. As the face of the firm, our department is in the business of making great first impressions that lead to lasting relationships. In your role as a Wealth Advisor Transitions Specialist, you will collaborate with your team to provide all the support and training an advisor needs to move their book of business to Concurrent.

Answering any questions that arise, you will act as a liaison between the advisor’s office and other internal departments. We pride ourselves on providing indispensable customer service to all our advisor offices, doing whatever it takes to answer questions, resolve problems, and maintain great relationships.

We are seeking a highly motivated and detail-oriented Wealth Advisor Transitions Specialist to join our team. This role is critical in ensuring a seamless onboarding experience for new clients and efficient implementation of new processes and technologies within the firm. The ideal candidate will possess strong project management skills, a deep understanding of financial services, and the ability to communicate effectively with clients and internal teams.

• Coordinate and manage the conversion of new clients, ensuring a smooth and efficient onboarding process.
• Serving as the relationship manager, main point of contact, and escalation point for new advisors moving to Concurrent
• Gather and verify all necessary client information and documentation.
• Establish new accounts and ensure accurate setup within the firm's systems.
• Provide ongoing support to clients during the conversion phase, addressing any concerns or questions.
• Answering and fielding questions on a variety of financial topics—including operations, branding, compliance, and wealth management—as well as developing a strong knowledge base of other financial firms

• Lead the implementation of new processes, technologies, and systems within the firm.
• Coordinating informational discussions and training sessions between departments, new advisors, and their staff
• Collaborate with internal teams to ensure successful deployment and integration of new tools and platforms.
• Train staff on new systems and processes, providing support and troubleshooting as needed.

• Develop and maintain detailed project plans, including timelines, milestones, and deliverables.
• Creating customized conversion timelines and running weekly check-in calls to ensure that new advisors have a smooth onboarding experience
• Monitor project progress and ensure that all deadlines are met.
• Communicate project status and updates to relevant stakeholders, including management and clients.

• Ensure all client onboardings and implementations comply with regulatory requirements and internal policies.
• Maintain accurate and up-to-date records of client information and project documentation.
• Educating new advisors and their staff on all areas of Concurrent

• Assist teams with spreadsheets and other data formats in organizing client data
• Project manage bulk data uploads working with our technology partners and systems
• Ensure data integrity and accuracy throughout the onboarding process

• Bachelor’s degree in finance, Business Administration, or a related field.
• Minimum of 3-5 years of experience in financial services, preferably with a registered investment advisor or similar firm.
• Strong understanding of investment products, financial planning, and regulatory requirements.
• Proven experience in project management, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with a client-centric approach.
• Proficiency in financial software and tools, including CRM systems, portfolio management software, and Microsoft Office Suite (Outlook, Powerpoint, etc).
• Advanced Excel
  
  Skills:
  
  Including but not limited to:
  Vloo…