Compliance - Operational Risk Management Lead - Vice President

Bring your expertise to JPMorgan Chase (the firm). As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As an Operational Risk Management Lead Vice President supporting North America, J.P. Morgan Payments Line of Business (LOB) within the Compliance, Conduct and Operational Risk (CCOR) organization, you will report to a Operational Risk Director covering various products within the Payments business. You will need to have the background and knowledge base to provide second line oversight and assess compliance and operational risk in connection with new Payments products, technologies and vendor relationships.

You will work with a diverse team of CCOR professionals supporting all areas around the globe, as the team works diligently to be innovative and present all business partners with thoughtful and unique solutions to the challenges they face.

J.P. Morgan Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card cross currency, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.

• Interact with senior business and functional stakeholders in connection with the development and implementation of new and updated products and services, new vendor relationships, and the onboarding of new clients
• Represent J.P. Morgan Payments CCOR at control forums and other business meetings
• Lead and participate in ongoing second line of defense risk assessment activities including CCOR led risk & control reviews and first line of defense projects
• Identify unmitigated or partially mitigated risks, which can result in financial, operational or regulatory risks for the firm
• Provide credible challenge to the first line of defense to ensure risk is sufficiently mitigated and issues are escalated appropriately
• Review new business initiatives and assessing their operational risk implications
• Partner with global Compliance and Operational Risk colleagues and engaging other control functions e.g. Legal, Risk, Audit, Finance and Controls

• Experience in operational risk or another control function (compliance, audit, internal controls)
• Strong interpersonal and influencing skills to establish credibility with senior business and functional leads
• Strong analytical, problem-solving and organizational skills and the ability to manage several simultaneous projects
• Strong execution skills, involving project management like disciplines to ensure resolution and delivery
• Proven ability to communicate effectively at all levels both orally and in writing, including the ability to operate in a complex organizational structure
• Self-starter and strongly motivated to achieve higher standards over time
• Ability to deliver high quality results as part of a geographically dispersed global compliance team

• Experience with payments is helpful but not required