OPS Provider Trainer

Overview

This position is not a Telework position and is required to report to the APD office in the area it serves.

Requisition No: 869012

Agency: Agency for Persons with Disabilities

Working Title: OPS Provider Trainer -

Pay Plan: Temp

Position Number:

Salary: $22.00 Hourly

Posting Closing Date: 02/09/2026

Open Competitive Opportunity

Candidate Pool: Future vacancies may be filled from this advertisement for a period of up to six months.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click ).
• Flexible Spending Accounts.
• Tuition waivers.
• And more! For a more complete list of benefits, visit
• Paid Maternity and Parental Leave.

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

Minimum Qualifications

• Valid Driver’s License or other efficient means of transportation and willing to travel to different locations throughout the Region for work purposes.
• 4 years of experience in related field or Bachelor’s degree (preferred).

Knowledge, Skills, and Abilities

• Training methodologies.
• Learning management systems.
• Competency assessments.
• Adult learning principles and instructional best practices.
• Applicable Florida Statutes, Florida Administrative Code, APD policies, the iBudget Handbook, and program requirements relevant to assigned courses.
• Microsoft applications and other required computer software applications.
• Using training delivery tools and technologies including platforms used for virtual training (e.g., Go To Webinar , Go To Meeting ).

Ability To

• Manage time effectively, work independently, and meet training schedules and deadlines.
• Deliver training using approved curricula with accuracy and consistency.
• Create a positive, inclusive learning environment and manage classroom dynamics.
• Communicate effectively and professionally with providers, colleagues, and stakeholders.
• Assess learner understanding and adjust explanations or examples when needed.
• Identify and communicate issues that may impact learners, providers, or the agency to the Provider Training Program Administrator and apply professional judgment in determining urgency and risk.
• Travel within the assigned region and occasionally statewide as required.
• Document and maintain records accurately.

Demonstrate Skills In

• Leadership and classroom management.
• Planning, organizing, scheduling, and coordinating training sessions and related travel.
• Data gathering and analysis.
• Problem analysis and problem solving.
• Instruction or training.
• Presenting information clearly, logically, and in a manner appropriate for adult learners virtually and in-person.
• Interpersonal relations.
• Public speaking.

Work You Will Do

The Provider Trainer is a professional role within the Provider Training Unit (PTU), part of the Quality and Accountability Division’s Bureau of Quality and Program Effectiveness. This position reports to the Provider Training Manager, who oversees training activities statewide. The Provider Trainer delivers instructor-led training to providers and supports their understanding of APD standards, service expectations, and the APD Client Data Management System (CDMS), currently iConnect.

The position is based in one of APD’s regional offices and provides training within the assigned region, as well as statewide when needed. Travel within the assigned region is required for in-person training, and occasional statewide travel may be required based on training demands and agency priorities.

The Work You Will Do

• Deliver and Facilitate Provider Training:
  Facilitate learning through a…