Financial Aid Counselor

Overview

The University of Tampa, Office of Financial Aid, has a position available for a Counselor who enjoys working in a fast-paced environment to advise students and parents on financing their UT education. This position reports to the Associate Director of Financial Aid. This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions.

• Provide exceptional customer service while upholding UT's mission and enrollment goals.
• Counsel students, applicants and/or family members on financial aid options, costs, and financial responsibilities.
• Assist in FAFSA completion.
• Package aid, complete verification and loan processing for students in the assigned population.
• Use professional judgment to adjust aid eligibility on a case-by-case basis, as allowed by federal regulations and institutional policies.
• Coordinate with other institutional offices in the best interest of the student.
• Ensure compliance with Federal and State regulations and institutional policies.
• Represent the financial aid office and UT at outreach events for current and prospective students (note: some events are off-campus and may require overnight or multiple night travel).
• Other related administrative duties as assigned.
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.

• Bachelor's degree required.
• Knowledge of Federal and State financial aid regulations and programs.
• Strong public relations, customer service, and public speaking skills.
• Excellent written, oral, interpersonal and organizational skills.
• Ability to establish priorities and manage time wisely.
• Strong computer skills required, including Microsoft Office suite.
• Accounting knowledge helpful.
• Some travel required; must have a valid driver's license and vehicle.
• Availability to work some evenings, weekends and occasional overnight travel.
• Knowledge of or ability to learn The University of Tampa software programs such as Workday and Microsoft Office.
• Willingness to embrace new technologies and innovative organizational practices.

• Cover letter
• Resume
• Copy of Undergraduate Transcripts

Monday through Friday from 8:30 a.m. to 5:00 p.m. Summer:
Monday through Thursday from 8:00 a.m. to 5:30 p.m. Some evenings, weekends and occasional overnight travel are required.

• Free Tuition
• Generous paid leave
• Wellness initiatives
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short & Long Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program
• Discounted On-Campus Dining Meal Plans
• Free On-Campus Parking
• Access to Campus Amenities
• Fitness Center
• Pet Insurance
• Flexible Spending Accounts
• And more!

Final notes:
This description is intended to be generic in nature and does not determine specific duties for any particular position. Essential functions and overtime eligibility may vary based on the task assigned.