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Travel Experience Coordinator
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-03-13
Listing for:
Hello Sunshine Travels
Full Time
position Listed on 2026-03-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Travel Experience Coordinator
We are seeking a Travel Experience Coordinator who thrives on delivering exceptional customer service and personalized travel planning. This role focuses on guiding clients through every step of their journey—from initial inquiry to post-travel follow-up—ensuring a seamless and memorable experience.
Responsibilities- Consult with clients to understand travel preferences and goals
- Research and recommend destinations, resorts, cruises, and tours
- Coordinate bookings, itineraries, and travel documentation
- Communicate clearly with clients before, during, and after travel
Handle changes or issues with care and professionalism - Build long‑term client relationships
- Strong communication and organization skills
- Customer service or hospitality background preferred
- Self‑motivated and comfortable working remotely
- Passion for travel and helping others
The Client Relations Travel Specialist serves as the primary point of contact for travelers, delivering high‑touch service and customized travel solutions. This role blends customer care, problem‑solving, and travel expertise to exceed client expectations.
Responsibilities- Provide exceptional service through phone, email, and online communication
- Manage reservations, changes, and travel inquiries
- Educate clients on travel options, policies, and promotions
- Resolve concerns efficiently and professionally
- Maintain detailed client records and follow‑ups
- Excellent interpersonal and customer service skills
- Detail‑oriented with strong time‑management abilities
- Sales, service, or travel experience a plus
- Willingness to learn and grow within the travel industry
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