Public Safety Customer Success Manager: Retention
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-03-07
Listing for:
Convergence Training
Full Time
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading training solutions provider is seeking a Customer Success Manager in Tampa, Florida. The ideal candidate will have 5-7 years experience in a customer-facing role focusing on relationship management. Responsibilities include driving customer retention, conducting business reviews, and ensuring client satisfaction with the platform. The role also requires excellent interpersonal and communication skills, project management abilities, and experience in public sector contexts.
A Bachelor's degree is preferred. We offer a friendly work environment, generous benefits, and a commitment to team collaboration.
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