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Client Strategy Lead - Telephony & Ops

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: JPMorgan Chase
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Client Experience Strategy Lead - Telephony & Ops
A leading financial institution is seeking a Client Service Manager III in Tampa, Florida. This role involves analyzing and optimizing telephony systems and processes to enhance client service delivery. The successful candidate will work collaboratively with cross-functional teams, focusing on client experience improvements and performance metrics. A background in the financial services industry and strong communication skills are essential for success in this dynamic environment that values continuous improvement.
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