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Customer Care Supervisor: Lead CX Excellence & Team
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-03-01
Listing for:
Certus Pest, Inc.
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
A leading pest control company is looking for an experienced Customer Care Supervisor to oversee day-to-day operations and ensure high-quality customer experiences. You will be responsible for leading a team, driving performance through coaching, and managing escalations while maintaining service level targets. Ideal candidates will have over 2 years of experience in customer service management and a strong knowledge of CRM systems.
This position requires a focus on customer satisfaction in a fast-paced environment.
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