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Customer Service Rep Call Center / Support

Operations Manager — Call Center & Quality Improvement

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: HirePlace
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
A leading customer service firm in Tampa, Florida is seeking an Operations Manager to oversee and guide call center representatives. The role involves fostering a positive work environment, ensuring performance adherence, and developing quality assurance programs. The ideal candidate will have over three years of operational experience in a fast-paced, remote setting, alongside solid communication skills and a deep understanding of call center performance metrics.

Competitive compensation and remote flexibility are offered.
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