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Customer Success Mgr./ CSM HelpDesk/Support

Merchant Success Specialist - Outbound & Adoption

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: SuperSonic POS
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A fast-growing payments platform is seeking a Customer Success Representative to engage with merchants and support product adoption. This role involves proactive communication with existing customers, assisting with new features, and ensuring satisfaction with the platform. Ideal candidates will have customer success experience, strong communication skills, and be detail-oriented. The position offers competitive hourly pay and performance-based bonuses, fostering a collaborative work environment in Tampa, FL, with a focus on driving merchant success.
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