Customer Return Representative

Customer Return Representative - FT at Avis Budget Group summary:

Customer Return Representative handles customer vehicle returns at an Avis/Budget rental location by greeting customers, securing keys, recording mileage, fuel level and damage, and checking vehicles into the computer system while providing excellent customer service. The role is outdoors, requires valid driver’s license, basic computer/data entry skills, ability to enter/exit vehicles and stand/walk for extended periods, and flexibility to work all shifts.

Benefits include paid time off, medical/dental, retirement, employee discounts, and on-the-job training; position is on-site and may vary by affiliate.

$14.00/hour Shift Premium may Apply

Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued addition to our team, putting a smile on our customers’ faces!

What You’ll Do:

In this outdoor role, you will help customers return their rental cars. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service.

Perks You’ll Get:

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)

• On the job training to learn our business and enhance your professional skills

• Paid time off

• Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses

• Retirement benefits (401k)

• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

* Above perks may vary based on full-time/part-time status and location

What We’re Looking For:

• Valid Driver’s License

• Basic computer skills (typing, data entry)

• Effective verbal communication skills

• Willingness to work outdoors

• Flexibility to work all shifts

• Must be able to stand, walk or move throughout rental lot, enter/exit vehicles for prolonged periods and drive a variety of vehicles

• Must be 18 years of age and legally authorized to work in the United States

• This position requires regular, on-site presence and cannot be performed remotely

• 6 months retail customer service experience is a bonus!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

This position may be with any affiliate of Avis Budget Group.

Keywords:

car rental returns, customer service, vehicle inspection, data entry, key management, mileage and fuel recording, outdoor role, driver's license required, shift flexibility