Relationship Banker ; Enterprise

Relationship Banker I (Enterprise) – Regions Bank – Tampa, Florida, USA

Thank you for your interest in a career  believe associates deserve more than just a job. We provide performance‑driven individuals a place to build a career and expect greater opportunities. If you are focused on results, quality, integrity, and possess the drive to succeed, we are your employer of choice.

Regions is dedicated to safeguarding private and personally identifiable information. All data collected will be reviewed only to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes unless required by law.

The Relationship Banker I provides an exceptional customer experience both on the cash line and by phone, contributing to the financial wellness of our customers. The role requires creating meaningful personal connections, processing transactions, identifying customer needs, and resolving end‑to‑end inquiries. It offers a career‑starting opportunity for candidates with teller, limited banking, or retail sales experience, with upward mobility and development.

• Provide an optimal customer experience on the cash line and handle transactional needs such as deposits, withdrawals, payments, and typical teller transactions.
• Answer customer inquiries regarding products and services, fulfilling basic servicing requests (e.g., new/replacement cards, PIN reset, reordering checks). Resolve basic problems.
• Develop relationships with customers, staying well‑informed about their relationship with the bank.
• Educate customers on consumer products and digital solutions (mobile, online, ATM).
• Assist branch and team members with basic tasks to aid customer problem resolution.
• Refer customers to internal experts for complex financial goals and needs.
• Follow all bank processes, procedures, laws, and regulations; complete duties delegated by the Branch Manager, and ensure sound banking practices, including risk identification and reporting.
• Achieve branch targets by identifying customer needs and providing guidance on Regions solutions.
• Conduct outbound phone calls using lead lists to educate customers on technology and meet their financial needs.

This position requires overtime eligibility for hours worked over 40 per week (Fair Labor Standards Act) and is incentive eligible.

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer frequently, including typing and sustained monitor attention.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to 20 pounds.

• One (1) year of banking cash‑handling and/or customer service experience.

• Adherence to policies, procedures, and guidelines.
• Assistance with digital banking offerings.
• Handling multiple priorities simultaneously.
• Oversight of large sums of cash.
• Strong customer focus and relationship‑building skills.

Full time

Pay ranges vary by experience, location, and performance. Incentive plans may apply.

• Paid Vacation/Sick Time
• 401(k) with Company Match
• Medical, Dental, and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Clearwater, Florida

Equal Opportunity Employer – including Disabled/Veterans

Job applications are accepted electronically for a minimum of five business days from posting. Posts for higher‑volume positions may remain active longer and may be closed at any time at the discretion of the company.

• Sales Experience
• Presentation Skills
• Financial Services
• Customer Service
• Financial Acumen
• Fraud
• Math
• Military Experience
• Banking
• Upselling
• Cash Handling
• RMF

Employment Type:

Full‑Time,

Experience:

Years, Vacancy: 1