Senior Customer Service Lead & Coach; Call Center
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-01-19
Listing for:
Dunhill Professional Search & Government Solutions
Full Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading staffing agency in the United States is looking for a Senior Customer Service representative responsible for leading a team of Customer Service Agents. This role involves coaching staff, meeting service level agreements, and assisting Operations Supervisors with various tasks. Candidates should have a high school diploma and at least 2 years of call center experience. This position offers an opportunity to develop leadership skills while ensuring customer satisfaction.
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Position Requirements
10+ Years
work experience
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