Customer Service Representative - AT&T
Job in
Tampa, Hillsborough County, Florida, 33634, USA
Listed on 2026-01-13
Listing for:
OneTouch Direct
Full Time
position Listed on 2026-01-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Join our dynamic team at One Touch Direct and become a key player in delivering exceptional customer service! Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience.
As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.
KEY RESPONSIBILITIES:
- Manage inbound calls with professionalism and enthusiasm while addressing customer inquiries.
- Utilize your problem-solving skills to troubleshoot and resolve customer issues effectively.
- Document customer interactions and maintain accurate records to ensure continuity of service.
- Educate customers about services and promotions to enhance their experience.
- Collaborate with team members to improve overall service delivery and customer satisfaction.
SHIFT:
Available shifts may include flexible hours, including evenings and weekends.
Requirements
- Strong verbal communication and interpersonal skills.
- A customer-focused mindset and passion for helping others.
- Ability to work in a fast-paced environment while handling multiple tasks.
- Proficiency in computer applications and systems.
- Previous experience in customer service or call center preferred but not required.
- High School Diploma or equivalent is required.
- Full-Time Hours: 40 hours per week schedule
- GREAT Earning opportunities:
Competitive hourly pay PLUS uncapped commissions paid out weekly! - 6 checks per month: Weekly bonus payouts plus bi-weekly hourly paychecks! •
- Supportive Environment: Classroom training, plus ongoing support for your success!
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits:
Health Care Plan (Medical, Dental & Vision) - Culture:
Diverse, welcoming culture with Employee Resource Groups - Referrals:
Refer a friend and earn up to $2,000 per person!
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