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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support Technical Support

Proactive Customer Success Specialist — Adoption & Retention

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: SuperSonic POS
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25 USD Hourly USD 25.00 HOUR
Job Description & How to Apply Below
A retail technology company is seeking a Customer Success Representative in Tampa to enhance engagement with existing merchants. This support-first role involves outbound outreach to drive product adoption and assist merchants with new features. Candidates should have 1-3+ years in customer success or similar roles, possess strong communication skills, and be detail-oriented. Compensation starts at $25 per hour plus performance bonuses, with a focus on maintaining consistent relationships with clients.
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