Venue Representative - Tampa
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner -
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
About WORLDS® Shows
WORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant-screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.
What You’ll Do- Event Setup & Breakdown:
Set up and take down signage, check-in tables, merchandise displays, and charge devices. - Guest
Experience:
Greet and check in guests, answer questions, and ensure a seamless audience experience. - Merchandise Management:
Facilitate sales, track inventory, report issues, and request additional assets as needed. - Event Oversight:
Monitor the event flow and quickly resolve any on-site issues. - Communication & Reporting:
Keep the venue operations team and staff updated, relay concerns, and provide feedback for improvement.
- A strong communicator who can confidently engage with guests and venue staff.
- Tech-savvy and comfortable using iPhone apps, including Whats App.
- Reliable, punctual, and detail-oriented with excellent judgment.
- A proactive problem solver who stays calm under pressure.
- A team player with leadership skills, able to direct on-site venue staff when necessary.
Fridays, Saturdays and Wednesdays from 4:30 pm – 9:45 pm.
Initial scheduled dates:
- 11/22/2025
- 11/28/2025
- 12/12/2025
- 12/20/2025
- 12/24/2025
- 12/26/2025
- 12/27/2025
- 01/02/2026
- 01/07/2026
- 01/09/2026
- 01/17/2026
Additional dates will be assigned based on ticket sales and venue scheduling. Days and shift times may vary.
Requirements- Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
- Strong verbal communication and interpersonal skills.
- Ability to take initiative and work independently.
- Comfortable working in a fast‑paced, high‑energy environment.
- Reliable transportation to and from the venue.
- Guest Satisfaction:
Audiences consistently report positive experiences and smooth check‑ins. - Operational Accuracy:
Setup, check‑in, and breakdown follow all company procedures, with no missed steps. - Communication Quality:
Timely, clear updates are shared with the venue operations team before, during, and after events. - Merchandise Management:
Inventory is tracked accurately and sales are reported promptly. - Reliability:
Consistently on time and ready to represent the WORLDS brand with professionalism. - Problem Solving:
On‑site challenges handled calmly, with quick and effective resolutions.
If you are looking for a fun, interactive job where you can engage with people and be part of a unique immersive experience, we’d love to hear from you.
More about our values- Respect and consideration for other team members and our audience.
- Ethics – while we push the boundaries of the tech, we always act with honesty and integrity.
- A collaborative outlook and attitude.
- Ownership of mistakes, and the ability to turn them into learning opportunities. We don’t do guilt.
- Open, honest communication.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
The noise level in the work environment is usually low to moderate.
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