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Mortgage CX Manager: Elevate Service & Process Excellence

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: PENNYMAC
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading financial services firm located in Tampa, Florida, is searching for a Customer Experience Manager to oversee a team in the Mortgage Fulfillment Division. This role focuses on enhancing customer service quality through effective management and performance analysis. The ideal candidate should possess strong customer service and financial services experience while being proficient in regulatory compliance and team leadership.

Join a company committed to helping homeowners achieve their goals, with a robust support system in place.
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