Call Center Sales Supervisor - TPA
Job in
Tampa, Hillsborough County, Florida, 33634, USA
Listed on 2026-03-14
Listing for:
OneTouch Direct
Full Time
position Listed on 2026-03-14
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Your Key Responsibilities:
- Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential.
- Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance.
- Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth.
- Organize engaging training sessions that enhance product knowledge and sharpen sales skills.
- Be the go-to person for any customer escalations, turning challenges into delightful resolutions.
- Collaborate with our wonderful management team to refine sales processes and continually improve our operations.
- A bachelor's degree or equivalent experience.
- At least 2 years of experience in a sales-focused call center supervisory role.
- A proven knack for leading and motivating a fantastic sales team.
- Great communication and people skills - you can connect with anyone!
- Strong analytical abilities to help us understand our data better.
- A positive attitude that thrives in a fast-paced, results-oriented environment.
- Familiarity with CRM software and Microsoft Office Suite - a tech-savvy superstar!
- Full-Time Hours: 40 hours per week schedule
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits:
Health Care Plan (Medical, Dental & Vision) - Culture:
Diverse, welcoming culture with Employee Resource Groups - Referrals:
Refer a friend and earn up to $2,000 per person!
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