Business Analyst

Our Company About Us

American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina.

Our organization derives its Strength From Integrity

TM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.

Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values:
Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer‑centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.

Learn more about American Integrity Insurance and our job opportunities at

This Job: Business Analyst

You’ll Report To: Business Analysis Manager

The Business Analyst is responsible for eliciting, analyzing, documenting, validating, specifying, verifying and managing needs of the business stakeholders, including executives, managers, subject matter experts, agents and end‑users. The Business Analyst will serve as the conduit between the business stakeholders and the IT development and design teams.

• Elicits requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and workflow analysis.

  Plans, designs and recommends business processes to improve and support business activities.

  Assists in the development of test plans/test scenarios and provides support during business application testing to verify requirements and business needs are fully implemented.

• Interprets stakeholder business needs and translates them into application (functional and non‑functional) and operational requirements that improve the organization’s operating efficiencies and costs.

• Actively participates and supports the delivery of business capabilities within an Agile framework (such as documenting or helping document user stories, acceptance criteria, root cause analysis, and providing effort estimates).

• Partners with stakeholders to gather and document requirements and explore potential solutions in collaboration with Developers and QA team members – can offer workarounds where determined.

• Tracks outstanding issues, effort estimates, implementation timelines and works with project delivery managers and release management team to plan implementation target dates.

• Interacts professionally and carries a positive attitude with a diverse group of executives, managers, subject matter experts, end‑users and agents.

• Contributes to the overall growth and maturity of the Business Analysis function within the IT organization by engaging in collaborative and constructive discussions.

Bachelor’s Degree or equivalent combination of education and experience.

3-5 years of experience in a Business Analyst role or similar function, and/or 2-3 years of experience in Property and Casualty Insurance. The preferred candidate will meet both requirements.

• Experience in technical, business and process documentation required.
• Experience in communicating with varied organizational tiers.
• Exceptional analytical and problem‑solving skills.
• Presentation…