More jobs:
Call Center Sales Operations Manager - Verizon
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-01-12
Listing for:
OneTouch Direct
Full Time
position Listed on 2026-01-12
Job specializations:
-
Business
Business Development -
Sales
Business Development, Sales Development Rep/SDR
Job Description & How to Apply Below
Join the innovative team at One Touch Direct as a Call Center Sales Operations Manager and play a pivotal role in driving excellence in our sales operations! We are dedicated to fostering a positive working environment that enables our team to thrive while providing unparalleled service to our clients.
Key Responsibilities- Oversee and manage all aspects of sales operations within the call center to optimize performance and efficiency.
- Develop, implement, and refine operational processes and procedures to improve sales execution.
- Analyze sales data to identify trends, opportunities for improvement, and actionable insights.
- Collaborate closely with sales leaders to drive strategy and align operational processes with sales goals.
- Train and develop team members to ensure effective execution of sales strategies and operational protocols.
- Monitor performance metrics and provide regular reports to management on key performance indicators.
- Identify areas for automation and technology needs to streamline processes.
- Bachelor's degree in business, management, or a related field.
- 3+ years of experience in sales operations or management within a call center environment.
- Strong leadership skills with a proven track record of managing and developing teams.
- Exceptional analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills to interact effectively with a diverse group of stakeholders.
- Proficiency in CRM software, reporting tools, and Microsoft Office Suite.
- Ability to thrive in a fast-paced, results-oriented environment while managing multiple projects.
- Full‑Time Hours
: 40 hours per week schedule - GREAT Earning opportunities
:
Competitive hourly pay PLUS uncapped commissions paid out weekly! - 6 checks per month: Weekly bonus payouts plus bi‑weekly hourly paychecks! ·
- Supportive Environment: Classroom training, plus ongoing support for your success!
- Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
- Benefits
:
Health Care Plan (Medical, Dental & Vision) - Culture
:
Diverse, welcoming culture with Employee Resource Groups - Referrals
:
Refer a friend and earn up to $2,000 per person!
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