Office Manager

Sightview Software LLC is a healthcare technology company providing intelligent EHR and practice management solutions built exclusively for eye care. We support ophthalmology, optometry, and optical practices with software designed to streamline clinical workflows, surgical planning, patient engagement, and business operations. Our platform includes EHR, practice management, optical management, ASC solutions, MIPS reporting, and revenue cycle management services—helping eye care providers focus on delivering exceptional patient care while improving efficiency and financial performance.

The Office Manager / Administrative Coordinator is responsible for the day-to-day administrative and operational support of the office. This role ensures smooth office operations by managing mail, phone communications, payments, scheduling, and corporate logistics. The ideal candidate is organized, dependable, customer-focused, and comfortable handling sensitive information in a professional environment.

Office Operations & Administration

• Maintain a consistent, regular presence in the office during business hours
• Retrieve, open, sort, and distribute incoming mail
• Scan, upload, and electronically route mail and documents as needed
• Perform general office duties including filing, ordering supplies, and maintaining shared spaces
• Serve as a point of contact for office-related questions and needs

Phone & Front-Line Support

• Answer and route incoming phone calls in a professional and courteous manner
• Take accurate messages and ensure timely follow-up
• Provide basic information to callers and escalate issues appropriately

Payments & Financial Transactions

• Process patient and other payments securely via telephone
• Accurately document and reconcile payments according to established procedures
• Maintain confidentiality and compliance when handling payment information

Meetings & Corporate Logistics

• Plan and coordinate corporate meetings, including scheduling, room setup, and materials
• Arrange hotel accommodations, transportation, and dining for business travel
• Coordinate group dinners, events, and offsite meetings as needed
• Track reservations and ensure logistics are communicated clearly to participants

• 5+ years of experience in an office management, administrative, or coordinator role
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Comfort handling phone-based payments and sensitive information
• Proficiency with basic office technology (scanners, phones, email, document management systems)

• Experience in a healthcare, medical, or professional services environment
• Familiarity with payment processing and basic bookkeeping practices
• Experience coordinating meetings or business travel
• Dependable and self-directed
• Customer-service oriented with a professional demeanor
• Ability to multitask and prioritize in a fast-paced environment
• Discretion and integrity when handling confidential information

SIGHTVIEW SOFTWARE LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to age, color, race, religion, sex, gender identity, marital status, medical condition, national origin, sexual orientation, veteran, or disability status, or any other characteristic protected by applicable laws, regulations, and ordinances. Benefits/Perks may vary depending on the nature of your employment and the country where you work.