Student Assistant - FWS

• Locations 4202 East Fowler Avenue, Tampa, FL, 33620, US
• Hiring Salary $15 per hour

The College of Education Dean’s Office is seeking a professional, organized, and customer service–oriented Federal Work Study (FWS) Student Assistant to support daily administrative and operational functions within the Dean’s Office. The ideal candidate will be self‑motivated, detail‑oriented, and able to maintain confidentiality while working in a fast‑paced academic environment. This position offers valuable experience in higher education administration and office operations.

• Greet visitors and provide front‑office customer service support
• Answer and route incoming phone calls and general email inquiries
• Manage shared calendars, including scheduling and maintaining the Associate Dean’s calendar
• Assist with creating and maintaining onboarding packets and materials for new faculty and staff
• Coordinate conference room scheduling and ensure rooms are properly set up for meetings and events
• Assist with covering staff during lunch breaks
• Maintain office organization, supplies, and general administrative resources
• Prepare, scan, and organize documents into electronic filing systems
• Assist with event planning and coordination for meetings, workshops, and functions
• Perform clerical and general office duties as assigned
• Campus deliveries and pick‑ups as needed

Average Number of Hours per Week
:
Up to 20 hours per week

Schedule: The College of Education Dean’s Office is open Monday–Friday, 8:00 a.m. to 5:00 p.m.

Student work schedules will be determined based on class availability and departmental needs.

Minimum Qualifications:

• Applicant must have a current Federal Work Study (FWS) award for the academic year
• Applicants are required to demonstrate proof of their FWS award by saving their “Award Overview” screen from OASIS as a screenshot, pasting it into a Word document, and uploading it as part of their application materials. If additional documents are required, ALL documents must be uploaded as one combined file.

To access OASIS: Log in to single sign‑on .edu → enter OASIS → select Financial Aid → choose My Award and Loan Information → click the Award Overview tab → save the page.

Note:

This page will include loan, scholarship, and grant information.

Preferred Qualifications:

• Prior experience in customer service, administrative support, or office environments
• Strong organizational, communication, and time management skills
• Proficiency with Microsoft Office and/or Google Workspace tools

Standard Learning Objectives:

• Demonstrate foundational employability skills, including professionalism, punctuality, effective communication, and time management
• Receive, apply, and reflect on supervisory feedback to improve job performance
• Understand how individual skills and strengths contribute to departmental goals and the mission of higher education
• Develop and articulate a professional identity within an academic administrative setting
• Communicate transferable administrative and customer service skills to future employers

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF’s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No.

1 among the state’s 12 public universities. Our first‑class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top‑ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota‑Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No.

1 medical school in Florida and in the…