Front Desk Coordinator

Apply for the FRONT DESK COORDINATOR role at K2 Medical Research
.

K2 is seeking a Front Desk Coordinator/Office Manager to support our clinic in Tampa, FL. The primary responsibilities include greeting and welcoming guests, managing mail and packages, answering calls, scheduling meetings, coordinating office activities, and performing general clerical duties.

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory in stock.
• Update database.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Additional duties as assigned.

• Ability to work Monday – Thursday 8am to 5pm.
• Ability to coordinate multiple tasks in a fast-paced clinical office environment with a calm and pleasant personality.
• Ability to complete training and follow study protocol.
• Flexibility and ability to prioritize and multi-task throughout the day.
• Must be detail oriented, and self-motivated.
• Excellent written and verbal communication skills.
• Willingness to interact with a diverse patient population.
• Proficiency with Microsoft office Products.

• Must be bilingual in English and Spanish.
• Minimum High School Diploma or equivalent.
• Certified Clinical Research Coordinator (CCRC) is a plus.
• Minimum of 1 year experience in a customer service-related position, preferably in a medical or health provider environment or equivalent combination of education and experience.

• Medical, Dental, Vision, Flexible Spending Accounts, Employer paid Long-Term disability and Life Insurance, Short Term Disability, Accident and Critical Illness Insurance, Voluntary Life and Long-Term Care Insurance, Legal Shield, Employee Assistance Program, and various discount programs.
• 401(K) Plans - Traditional and Roth plans are available; 4% employer match that is immediately vested.
• PTO of 16 days per year, 17 days after the first year of full-time employment.
• 9 paid Holidays. K2 observes a four-day work week, Monday through Thursday, for full-time employees. Fridays are non-working days unless required by business needs.

At K2 Med, people come first and we value compassion and connection. Our team thrives on empathy, a patient-first approach, and a supportive, caring experience for our patients. We celebrate what makes you uniquely you and support accessibility and accommodations for all.

Location:

Tampa, FL. Salary: $52,000 – $56,000. Full-time. 9 paid holidays. 16 days PTO, 17 days after one year. 4% employer match 401(k).

Contact: