HR Officer

Job Purpose

We are seeking a proactive, experienced and organised HR Officer to join our HR team.

In this role, you'll provide vital support to ensure the seamless delivery of day-to-day HR operations. Your responsibilities will span the full cycle of recruitment, onboarding, and offboarding; maintaining employee records; serving as a note‑taker in informal or formal hearings; overseeing absence management and supporting managers through informal and formal hearings.

As a key point of contact for employees and managers, you'll help keep HR processes efficient, accurate and compliant. You'll handle routine HR queries, maintain absence records and provide support on a wide range of HR queries.

The ideal candidate will also contribute to HR initiatives and projects as directed by the HR Manager, bringing a collaborative and solutions‑focused approach to the team.

• Provide timely, accurate advice to managers on HR policies, procedures and best practices.
• Support and manage casework, including sickness absence, performance, capability, disciplinary and grievance.
• Attend and minute formal meetings, ensuring compliance and accurate record‑keeping.
• Arrange a pre‑meeting with the manager to run through questions they may want to consider for an informal or formal hearing.
• Draft the outcome letters for an informal meeting or hearing.

• Coordinate end‑to‑end recruitment processes, including placing adverts, screening candidates and supporting interviews.
• Ensure new starters receive a smooth onboarding experience, including contracts, pre‑employment checks and induction, whilst working with other departments to ensure that the new starter has everything they need for their first day.
• Manage off‑boarding processes, ensuring a professional exit experience and accurate documentation.

• Maintain and update HR systems, ensuring employee data is accurate and GDPR compliant.
• Produce HR reports, metrics and dashboards to support decision‑making.
• Support payroll with monthly changes and ensure deadlines are met.
• Maintain policies and contribute to HR process improvements.

• Must have a good knowledge of UK legislation and experience working on various employee relations cases.
• Must have previous experience in an HR administrative or HR Officer role.
• Experience in note‑taking in informal or formal hearings.
• Previous experience with supporting managers with investigations, disciplinary, grievances and pre‑meetings.
• Strong organisational and time‑management skills.
• Excellent attention to detail.
• Proficient in Microsoft Office and HR software systems.
• CIPD level 3 qualification.