A&E Receptionist

Overview

Unsociable hours over weekends, Bank Holidays and hours worked between 8:00pm - 6:00am will receive enhancement payments. As an A&E Receptionist, you will provide a welcoming and professional first impression for our patients and Healthcare Professionals on arrival at the A&E reception desk, whether front facing or via telephone, to ensure an excellent customer service experience. The post holder will provide full clerical support to the A&E Department teams based within the hospital and will work as part of a team as well as independently to ensure the smooth running of the reception service.

The role involves administrative cover across all reception desks within A&E and Same Day Emergency Care, with shift patterns that include days, evenings and nights in a 24/7 service.

We are currently looking for an enthusiastic individual to join our A&E reception team. Applicants should be excellent communicators with good telephone skills, able to deal with the general public daily, and have a positive approach to customer care. The role involves providing reception support to the clinical team within the A&E Department. A good standard of IT skills and the ability to work on own initiative and as part of a team are essential.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values and behaviours which we expect all of our staff to demonstrate:
Compassion
, Accountability
, Respect
, Excellence
.

We are committed to diversity and actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage and civil partnership, or pregnancy or maternity. We recognise communities that are underrepresented within our workforce and particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ and Disabled people.

Benefits include flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, and support with stress, bereavement, relationships, finance, and more.