Switchboard Operator | and Integrated Care NHS Foundation Trust

Overview

Switchboard Operator - Band 2

15 hours

An exciting opportunity has arisen for a motivated and adaptable Band 2 Switchboard Operator to join the Facilities Team at the Tameside Hospital site in Ashton-under-Lyne.

Please note the Switchboard Department offers a 24/7 service therefore flexibility will be required for this role.

SWITCHBOARD TRAINING WILL BE GIVEN

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Switchboard Operators are the first point of contact to the Trust for all internal & external calls. They are responsible for reflecting a professional and knowledgeable response to all enquiries and ensuring all calls are connected to the relevant location in a timely manner. Whilst handling a range of matters, the post holder will offer exceptional attention to and activate Emergency procedures in a calm and effective manner.

The post holder will be responsible for providing data input to service leads on excel, sharepoint and various applications.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ and Disabled people.

• Flexible working
• 27-33 days annual leave plus bank holidays
• Sick pay
• NHS Pension Scheme
• Free eye tests and health checks
• Gym discount
• Free bicycle loan scheme
• Salary sacrifice car scheme
• Support with stress, bereavement, relationships, finance, and more

The job description provides an overview of the main tasks and responsibilities of the role, and the person specifications focus on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

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