Network Engineer Lead

Neptune Technology Group Inc. is a technology company serving water utilities across North America. Since 1892, we have continually focused on the evolving needs of water utilities – revenue optimization, operational efficiencies, and improved customer service. With our portfolio of smart water meters, data collection systems and software, we make data actionable for our customers – so they can remain focused on the business of water.

For additional information, please visit the company website at

We are seeking a highly skilled Network Engineer Lead to join our Enterprise IT Operations team as a technical leader. This is a key professional role responsible for designing, building, configuring, and maintaining sophisticated network infrastructure across our multi-location enterprise environment. The successful candidate will work independently on complex, mission-critical network systems with minimal supervision, bringing deep technical expertise and strategic thinking to enhance our network capabilities, security posture, and operational performance.

This role includes responsibility for leading and mentoring network engineering team members, driving technical excellence, and serving as a subject matter expert within the Network Services team.

Network Design & Infrastructure Development

• Design, build, and configure new network infrastructure to support business growth and technological initiatives
• Maintain and upgrade existing network systems including local area networks (LANs), wide area networks (WANs), wireless networks, and VPNs
• Oversee capacity planning and scaling to ensure network infrastructure meets current and future organizational needs

Equipment & Systems Management

• Install and configure network equipment including routers, switches, servers, WAN accelerators, and load balancers
• Maintain and implement security measures such as firewalls, VPNs, and antivirus software across enterprise systems
• Monitor, install patches, and execute upgrades with minimal disruption to business operations

Network Performance & Optimization

• Test and monitor network connectivity, capacity, and functionality across all locations
• Investigate network inefficiencies and implement enhancements to optimize overall network performance
• Troubleshoot complex network issues as they arise, providing rapid resolution to minimize downtime
• Serve as primary liaison with network vendors and third-party service providers
• Coordinate with internal teams and external partners to ensure seamless integration of network services
• Communicate technical information clearly to both technical and non-technical stakeholders
• Lead and mentor Network Services team members, providing technical guidance and professional development
• Establish and enforce technical standards, best practices, and processes within the Network Services team
• Conduct knowledge transfer and training on complex network systems and emerging technologies
• Participate in hiring and onboarding of Network Services staff
• Foster a culture of continuous improvement and technical excellence within the team
• Provide performance feedback and support team members  career growth and development

• Bachelor s degree in Computer Science, Information Technology, or related field (or international equivalent)
• Minimum 5+ years of relevant professional experience in network engineering or related roles
• Advanced knowledge of enterprise network architecture, design, and implementation
• Strong proficiency with network equipment and systems (routers, switches, firewalls, load balancers, WAN acceleration)
• Demonstrated expertise in LAN, WAN, wireless, and VPN technologies
• Solid understanding of network security principles and implementations
• Experience with network monitoring, performance testing, and capacity planning tools
• Proven ability to work independently with wide latitude for judgment on complex network decisions
• Excellent troubleshooting and problem-solving capabilities
• Strong communication and collaboration skills with ability to engage vendors and cross-functional teams
• Demonstrated leadership experience and ability to mentor and develop technical…