Clerk , II or III

Job Summary

Performs a variety of clerical duties including typing, entering data, filing, copying and faxing documents. Greets, assists, interviews and/or directs the public, applicants and/or clients. Verifies various types of information for accuracy. Prepares and delivers outgoing mail and stamps, sorts, logs and distributes incoming mail.

• Greets, assists, interviews and/or directs the public, applicants and/or clients; in some cases to determine eligibility for services.
• Verifies information on applications, records or forms for accuracy.
• Counts, weighs, measures, sorts, files or stores material.
• Addresses envelopes or packages by typewriter, computer or hand, and stuffs envelopes by hand or with machine.
• Answers telephones, conveys messages, makes appointments, and runs errands.
• Orders supplies when needed.
• Prepares and delivers outgoing mail.
• Stamps, sorts, logs and distributes incoming mail.
• Performs typing and/or data entry.
• Photocopies and faxes documents.
• Compiles and generates reports.
• Performs a variety of clerical duties.
• Reconciles billing if requested.
• Other duties may be assigned.

This position has no supervisory responsibilities.

• Educational requirement: High school diploma or general education degree (GED).
• Experience requirement: Six months experience is required.
• Computer skills: Knowledge of database and word processing software.
• Certificates, licenses, registrations: Driver's license may be required; applicant must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating.
• Other skills and abilities: Ability to type 30 words per minute may be required and must be verified by a typing test. Must operate standard office machines, have good filing knowledge, and handle the public professionally and pleasantly.
• Other qualifications: Employee must not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, the GSA's List of Excluded Providers, or the OIG's List of Excluded Individuals/Entities (LEIE).

Regularly required to sit and talk or hear; frequently required to use hands to finger, handle, or feel; occasionally required to stand, walk, and reach with hands and arms. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision and ability to adjust focus.

The noise level in the work environment is usually moderate.