Medical Secretary

We are looking for a part-time Medical Secretary. The role is a job share and you will be working as part of our busy, friendly secretarial team.

We are offering 21 hrs per week worked over 3 days, preferably Monday, Wednesday & Friday.

We offer a competitive rate of pay, dependent on experience, NHS pension and 4 weeks annual leave (pro rata).

Ideally, the successful candidate will have the following skills & knowledge:

Typing Skills, good IT skills, Microsoft Word, a working knowledge of EMIS, experience of eRS & Docman would be beneficial but not essential. Previous experience of working within a GP practice would be beneficial. Training can be given.

We are looking for someone who is hardworking, competent and able to use their own initiative, able to work both independently as well as within a team.

Tadworth Medical Centre is a forward thinking, friendly GP practice looking after approximately 10,000 patients. We promote equality and diversity within the workplace and offer a proactive and supportive environment to all members of our staff.

Job summary:

To provide general secretarial support to the practicemanager, doctors and health professionals, involving word processing and audio typing skills with general clerical work involving various practice packages detailed below.

Job responsibilities:

Toprovide an efficient audio, copy typing and word processing service for GPs andhealth professionals as required. This includes the typing of referrals,letters, reports, minutes, memorandums etc in an accurate, timely and quality manner using EMIS Web

To assistthe practice manager with all clerical and administrative duties

To type medical/insurance reports and raise invoices documenting this process inpatients EMIS Web record and enter in ledger record

Toreceive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

Toprovide cover for members of the secretarial team during periods of sickness and annual leave.

Typingand emailing of Coroners reports to the Coroners office

Recording of and typing up of minutes and submitting them to Practice Manager

Using Docman to respond to GP/ reception forwarded tasks including referrals

Using Accu Rx  to send messages and copies of private patient referral letters to patients

Toprocess Advice & Guidance requests on e-referral from GPs to the hospital consultants and record their responses in patient electronic records. To alert

GP to the response and any further action that may be required. To process onward referral to the hospital from raised Advice & Guidance if instructed to do so

Use email extensively to send referrals to outside agencies namely SABP, CSH, Ashtead Hospital radiology department and private emails to consultants private secretaries, also to send by email GPimhs referrals.

Use emailto liaise with the ICB regarding e-referral queries

Use emailto liaise with outside agencies such as Epsom & St Helier hospitals, StGeorges hospital, London hospitals, East Surrey hospital, Croydon University hospital involving chasing appointments and expediting urgent appointments andfollow up appointments, chasing clinic correspondence, diagnostic test results and to be the go-between link in communicating between GPs and other agenciesand to record responses in patient EMIS Web record

Use emailto send referrals to Community Mental Health Team and deal with queries to andfrom them

Toprocess incoming email correspondence namely diagnostic results, clinicletters, prescription updates and amendments and sending them for scanning orsaving them to patient electronic record and alerting GP of receipt.

To recordto patient record from email all Return To Practice referrals (from ICB) and documenting these in patient record and informing patient of this if required

To update

Staff Movements weekly to Emis Web

Toprocess Practice Notes/ Tasks on Emis Web sent by GPs and Reception involving generation of referrals, chasing, expediting of appointments and liaising withthird parties as required to process these tasks and inform GP/patients asneeded

To prioritise processing of Two Week Rule referrals and liaise with SDCCG, Two Week Rule office and patient as needed regarding any queries

In the course of seeking treatment, patientsentrust us with, or allow us to gather, sensitive information in relation totheir health and other matters. They do so in confidence and have the right toexpect that staff with respect their privacy and act appropriately

In the performance of the duties outlined inthis job description the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is tobe regarded as strictly confidential

Information relating to patients,…