Case Manager; On-Call – Arlington Drive; Tacoma

Overview

Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary This position supports low-income youth and young adults who may have experience with foster care, homelessness, school disconnection, juvenile justice, and/or other systems as they work toward independent living. The role is based at a 58-unit residential apartment community and is part of a 24/7, year-round supported housing program staffed by case managers. Staff provide individualized, specialized support in areas such as education, employment and job readiness, housing stability, de-escalation, and other designated focus areas.

This position is expected to foster a welcoming, inclusive, and supportive presence within an open-door office environment, contributing to a safe and stable community for residents.

This On-Call position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors;

navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.

This is an on-call, on-site position primarily supporting the Arlington Drive program in Tacoma. While the role is based at the Arlington Apartments in Tacoma, Washington—a residential community serving young adults ages 18-24 who have experienced homelessness—there may be opportunities to pick up additional on-call shifts at other program locations in Seattle and South King County, though this is not required.

The position requires flexibility in scheduling, with the greatest need during swing, overnight, and weekend hours. This role is fully on-site with no remote work options, and applicants must be able to commit to a minimum of 12 on-call hours per month as program needs arise.

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly accruing paid time off (PTO)
• Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.
• Some benefits only available to full-time staff

Hiring Range: $24.00 - $27.00/hour

• Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals. Build strong relationships with Y program participants to effectively provide quality services.
• Develops individualized, strengths-based, youth-driven service plans.
• Researches best practices in field; creates and maintains specialized resource library.
• Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
• Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially.
• Supports participant success in key…